Security & Privacy

Your home records are personal. Here’s how we protect them.


How we protect your records

Only your household sees your records. Every record belongs to one household, and the database checks on every request that you’re a member before showing or changing anything. You decide who else gets in: invite family as a Viewer (look only) or a Helper (can update records), see everyone with access, and remove anyone at any time.

Your data is encrypted. Everything travels over an encrypted connection and is encrypted where it’s stored. Photos, receipts, policy documents, and videos sit in private storage and are shown only through links that expire after an hour. Records are backed up daily.

Payments are handled by Stripe. Card details are entered on Stripe’s secure page. We never see or store your card number.

No ads, no trackers, no selling. We don’t sell your information or use advertising pixels, third-party trackers, or session recording. Visit counts come from Vercel Web Analytics, which uses no cookies.

Your choices

Turn on Do Not Share to remove affiliate and tracking tags from store links (we also honor Global Privacy Control and emailed requests). Choose how often you get reminders, or turn them off. Export everything at any time, including for 90 days after canceling. Delete your account and records at any time; canceled accounts are deleted 90 days after the paid period ends, and backups roll off within 30 more days.

The companies that help run Bluejay

Only these services handle your information, each for a specific job:

  • Supabase: database, sign-in, and file storage (United States)

  • Vercel: runs the app and counts visits without cookies

  • Stripe: payments

  • Resend: app emails (reminders, invitations, notices)

  • Anthropic: reads appliance label photos when you use Scan label, and searches for manuals. It doesn’t train its AI on them, and we don’t keep the photo.

  • Google Workspace: our email, if you write to us

  • Framer: this website

Questions or requests

Write to hello@bluejaycompany.com. We respond within 45 days, usually much sooner. Accounts are for people 18 and older. For full details, see our Privacy Policy and Terms of Service.